Service Standards

Terms of Service

Please read our terms of service carefully before registering for counseling sessions, test prep classes, or university placement applications.

Last Updated: June 16, 2026

1. Educational Consultancy Services

Annex provides placement advisory, course selection counseling, and career profiling to assist students planning to study in India or abroad (including the UK, Australia, Europe, Dubai, and Italy). Our counselors offer guidance based on available university programs, eligibility criteria, and academic match.

2. Admission Guidance & Counseling

Our staff will guide you through the process of compiling transcripts, writing statements of purpose, acquiring recommendations, and submitting university applications. While we verify document compliance, the final decision to offer admission lies solely with the target academic institution.

3. Visa Advisory Assistance

Annex provides student visa guidance, including document checklist review, financial document orientation, and mock visa interviews. All visa applications are evaluated and determined by the respective government's embassy or consulate immigration authorities.

4. Student Responsibilities

Students are required to provide complete, authentic, and verifiable transcripts, certificates, passport information, and financial records. Annex bears no liability for applications rejected due to inaccurate, forged, or delayed submissions.

5. Payment & Service Terms

Consulting fees, coaching class fees (IELTS, PTE, CMAT), and any related application processing fees must be paid in full according to our invoice terms. Refunds for test prep courses and application consulting packages are governed by our specific course registration policy, provided at the time of payment.

Critical Disclaimer

Admissions & Visas Are Not Guaranteed: Annex Education Consultancy assists students in matching with colleges and compiling compliance checklists. However, university admissions and visa approvals are decided independently and exclusively by the admissions boards of the respective universities and the immigration desks of the respective embassies. Annex offers no guarantee of placement or visa success.

Terms Inquiries

If you have any questions regarding these terms, payment guidelines, or service limitations, please contact our support desk:

support@annexconsultant.com
Annex Education Consultancy reserves the right to modify these terms. Continued collaboration after changes implies acceptance of modified service conditions.